Job Title: Repair Coordinator
II

Location: Lanham MD 20706

Duration: 3+ Months with the
possibility of Extension

 

Pay Range: $20 – $22/hr. on W2

 

Work Shift: 7:00 AM to 3:30 PM

 

Job Description:

• The scope of this position is to properly receive
  customer subscribers (2-way radio communication devices) in our tracking
  system.

• This entails receiving deliveries, unpacking boxes,
  data research/validation, customer engagement and data entry of
  information pertaining to the customer and device. Individual must be goal
  oriented, self-motivated, and able to manage tasks with a high degree of
  accuracy and attention to detail. Possess a desire to ensure timely
  processing of activities for total customer satisfaction with a focus on
  service level, ISO9001, and organizational objectives.

• Ability to interface with all FTC teams, Service and
  Sales Teams, and Customer base with assertiveness and a positive attitude.

• Experience with handling customer assets, accurate
  data entry, and strong verbal and written communication skills.
  Ability to multitask and maintain attention to detail is a must to ensure
  timely processing of devices and a high level of Customer
  Satisfaction. Strong organizational and prioritization skills are
  required. Ability to work well in a team environment, with ability to
  demonstrate professionalism with all responsibilities.

• Must possess strong computer skills, telephone
  skills, the ability to take direction and work with superiors, take
  initiative and drive results. Must be flexible and have the ability to
  maintain a positive attitude while managing a heavy workload. During peak
  times, overtime may be available.

Interested please send in your
job applications at- MayankTeam@enterprisesolutioninc.com